How do I Choose the Right AC Repair Company in Hilton Head Island?

April 03, 2015

Dealing with an AC repair can be one of the most aggravating things to encounter as a homeowner. Not only does it mean you have a busted air conditioner and must go without a comfortable home for a period of time, but you must find time to get it back to working order. All Hilton Head Island AC repair companies aren’t cut from the same cloth either, so be sure to ask the right questions the next time you need an AC repair.

Do You Have Local References?

Heating and air conditioning equipment is a large investment and is essential to preserving a comfortable home. That’s why it’s so important to hear from local Hilton Head Island residents about their AC repair experiences. Those same residents have been where you are and went with Epperson Service Experts Heating & Air Conditioning for a reason. While it can feel a tad weird chatting with someone you don’t know about AC repair, they can offer you an honest, unbiased opinion of the services they had done.

Can You Provide a Detailed, Written Estimate?

It’s one thing to talk about AC repair costs on the phone, and quite another getting a thorough outline of what is to be done and the cost accompanying with the work and parts included. Not only does it protect you as the consumer, but it also ensures that the AC contractor is doing everything they’re supposed to. Having something to keep both parties on the same page can be great, especially if something unexpected comes up on the day of your AC repair.

Are You Licensed, Bonded, and Insured?

When Epperson Service Experts Heating & Air Conditioning receives calls from possible customers asking these types of questions, we’re thrilled that our customers are doing such a thorough background check. Confirming that we’re licensed (permitted to execute the work in Hilton Head Island), bonded (financially backed by a bonding company in the event of a claim being filed), and insured (to avoid you from being held liable should a worker be hurt) is what separates the true pros from the more shady air conditioning companies out there. A worthwhile AC repair company is more than willing to offer proof of all of these so that everyone can feel comfortable.

Of course, these aren’t the only questions that need to be asked when it comes time for AC repair, but at Epperson Service Experts Heating & Air Conditioning, we feel confident in using these as a jumping off point. So next time you’re in need of AC repair and need a dependable, trustworthy air conditioner service company in Hilton Head Island, give us a call at or set up an appointment with our online scheduler.

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