Heat Pump Not Cooling? Here’s Why and How to Troubleshoot

It can be quite frustrating when your heat pump’s not cooling or won’t switch into heating mode.

Fortunately, there are techniques to find what’s causing the problem and possibly resolve the issue on your own. While complex problems are best left to Experts like the staff at Service Experts Heating, Air Conditioning & Plumbing, there are some everyday heat pump issues you can try to fix on your own.

Here are some easy heat pump troubleshooting ideas to help you address the problem of why your heat pump is stuck in heating or cooling mode:

It can be quite frustrating when your heat pump’s not cooling or refuses to switch into heating mode.

Fortunately, there are things you can do to find what’s causing the problem and possibly take care of the issue on your own. While challenging issues are best left to Experts like the staff at Service Experts Heating, Air Conditioning & Plumbing, there are some ordinary heat pump issues you can try to fix on your own.

Here are a couple of easy heat pump troubleshooting strategies to help you take care of the problem of why your heat pump is stuck in heating or cooling mode:

Heat Pump Troubleshooting Steps Before Calling a Professional

Before phoning a professional HVAC company to diagnose and solve concerns with your heat pump, there are several steps you can take to identify why your heat pump is stuck in heating or cooling mode:

  • Check the thermostat settings: Confirm your thermostat is in the proper mode. If you have a programmable thermostat, double check the setpoint and schedule.
  • Look at the circuit breakers. Make sure the circuit breakers for the heat pump and the air handler/furnace are in the correct position. Sometimes a tripped breaker can keep the heat pump from operating effectively. 
  • Assess airflow and filters: Weak airflow caused by clogged filters, blocked vents or other obstructions can cause inefficient operation. Replace dirty air filters for clean ones and make sure the vents or registers are open and not covered by furniture, rugs or other items that could limit airflow.
  • Do a visual inspection of the outdoor unit: Check the outdoor unit and condenser for debris, dirt or leaves that might be blocking airflow. Remove any items that might impair the unit’s performance.

When to Contact a Professional for Heat Pump Problems

Although some heat pump issues can be simply solved by homeowners, sometimes it’s best to reach out to a professional for assistance. For example, if you have questions about the power supply to your heat pump, it’s safer to call a pro.

Heat pumps may be stuck in heating or cooling mode for a variety of reasons that require technical expertise, such as improper refrigerant levels or troubles with temperature sensors or valves. If one of those problems is causing your heat pump to not work properly, it’s best to have it fixed by a skilled Expert like you find on the team at Service Experts Heating, Air Conditioning & Plumbing.

Call Service Experts Heating, Air Conditioning & Plumbing for Heat Pump Repair in the U.S.

If you’ve tried our suggested troubleshooting steps and your heat pump is still stuck in heat mode, ring one of the trained technicians at Service Experts Heating, Air Conditioning & Plumbing. We can diagnose the problem effectively and quickly make the necessary repairs. We have a wealth of experience repairing, installing and maintaining heat pumps. That’s why we’re known as the go-to choice for heat pump repair in the U.S..

For reputable heat pump maintenance or repair, call Service Experts Heating, Air Conditioning & Plumbing today at 866-397-3787.

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