Hilton Head Island Heat Pumps & Packaged HVAC Systems

Not only can an electric heat pump heat your home in Hilton Head Island, it can cool it too. When compared to traditional heating systems—like a gas furnace—you’ll also likely have a decreased heating and cooling bill.

Heat pumps function with an air handler, which circulates air throughout your home. While an air handler might resemble a furnace, it doesn’t produce heat through fuel combustion. However, some air handler models may have secondary electric heating or cooling parts to assist the heat pump.

When you need heat pump service or heat pump repair, call Epperson Service Experts Heating & Air Conditioning. We can repair any kind of heat pump. Our technicians are NATE-certified, which means they are among the finest in the HVAC industry when it comes to heating and cooling.

And like all our other work, our services for heat pump systems are backed by a one-year 100% Satisfaction Guarantee.*

Poor Maintenance Can Cost You

A poorly maintained system can cost you. On average, an uncared-for heat pump can consume 10 to 25 percent more energy, according to the U.S. Department of Energy. It’s also more likely to break down or not last as long.

When your HVAC system isn’t giving the best home heating or isn’t working correctly, try our troubleshooting tips below.

• No heat. Check your thermostat is set to “on” and “heat.” Next, make sure a circuit breaker hasn’t tripped. Recently installed a new thermostat? Make sure it’s a model made for heat pumps and wired correctly.
• Insufficient heat. Filthy filters, fan and coils can reduce airflow and wreck your system. Put in a new filter once a month, clean the unit’s coils and fan, and remove yard debris that may have gathered around it. Your system may also have blocked air ducts, faulty valves or poor refrigeration flow.
• Cold air instead of heat. Air from a heat pump won’t be as toasty as a forced air furnace. But if the air still seems too cold, set the thermostat to emergency heat and at least 5 degrees above the ambient temperature. If you get warm air, there may be an issue with your outdoor unit. Cold air means there’s probably an issue with your thermostat or air handler. Your system may have also gone into defrost mode to stop it from freezing. If you see frost or ice on the outdoor coil, your unit may have a defective defroster timer or control module, or it could need refrigerant.
• Heat pump turns on and off frequently. Swap out your air filter and then look at your thermostat, because it may need to be recalibrated or need new batteries. If it’s cold and your system is on all the time, the thermostat may be set too high. Also, some heat pumps don’t work well around 25 to 30 degrees Fahrenheit.
• Rattling, grinding or squealing noises. If you hear rattling, try tightening the cover panels. If you hear grinding or squealing, switch off your system and contact Epperson Service Experts Heating & Air Conditioning. This could indicate a serious problem.

Still having problems with your heat pump? Epperson Service Experts Heating & Air Conditioning can help. Once we have your heat pump running, consider joining our annual maintenance plan that may help you avoid pricey repairs in the future. Routine service may also enhance your unit’s energy efficiency.

Should I Repair or Replace My Heat Pump?

When you’re met with an expensive repair for your heat pump, it may be time to get a new one.

Your unit may need to be replaced when it:

• Isn’t providing even heating and cooling
• Needs regular repairs
• Is inflating utility bills, even though you haven’t raised or lowered thermostat settings
• Is more than 10 years old

When it comes to heat pump replacement or heat pump installation, Epperson Service Experts Heating & Air Conditioning can help you pick and install an energy-efficient model that’s [[right for your home. We can also help decide whether your air handler needs to be replaced too.

You can rely on a mess-free installation and an in-depth system check before we leave. This makes sure your new system is heating and cooling properly and that you know how to use it.

*Not applicable to the Advantage Program. See your signed Advantage Program Agreement for full details and exclusions. 100% Satisfaction Guarantee is subject to certain restrictions and limitations as set forth in the applicable Terms and Conditions.