Epperson Service Experts Reviews

Average Customer Rating
4.8/5 stars based on 5,599 Reviews
sandi C.
bluffton, south carolina
"The technician was on time and courteous and did a through"
lucile B.
st helena, south carolina
"The Technician called to tell me his estimated time to arrive. Introduced himself did his service, and explained that everything with my working property."
tom* C.
bluffton, south carolina
luellen M.
bluffton, south carolina
"gave me a good report which made me happy"
todd O.
bluffton, south carolina
"Good service timely."
dawn H.
beaufort, south carolina
tom* F.
hilton head island, south carolina
"Paul went above and beyond in his service."
jack F.
hilton head island, south carolina
"Very professional and friendly Paul our technician kept us informed about the service he was providing"
jeff M.
okatie, south carolina
mark L.
bluffton, south carolina
"Clear explanations"
john H.
bluffton, south carolina
"Very satisfied with every aspect of customer service and technicians"
marjorie H.
bluffton, south carolina
"Paul is conscientious and dedicated to his work. He is personable also."
maury M.
bluffton, south carolina
dennis* G.
saint helena island, south carolina
"Service and repair performed in professional manner."
eric J.
bluffton, south carolina
sandra C.
bluffton , south carolina
"The technician did an excellent job. He is friendly and he understood when I explained my AC problems. I am very grateful with the service that I received."
veronica* P.
bluffton, south carolina
"The assigned lead technician did fine. However, I find it unprofessional and gross that the assistant or person that was probably learning asked to use our restroom. Schedule bathroom breaks for your employees. Also, supply booties to your workers, dont need them coming in with work shoes. Working in socks isnt safe for them either."
leroy W.
hardeeville, south carolina
timoth S.
beaufort, south carolina
ned C.
hilton head island, south carolina
david C.
bluffton, south carolina
"great tech easy to talk to gave me his opinion on what to do"
jane T.
hilton head island, south carolina
"Personable. Professional. Knowledgeable. NOTE: the answers to the next 7 questions are based on how favorable we viewed Alfred's demeanor and service. The last question has no answer...Time will tell. Thank you."
james A.
sun city, south carolina
rae D.
beaufort, south carolina
"Patrick always goes above and beyond when servicing our systems.he worry's about the little things that improve our system."
linda W.
bluffton, south carolina
"Technician called to let me know he was on his way, arrived promptly, explained all he did & findings. Was friendly & professional."
charles B.
beaufort, south carolina
"On time service, no problems with unit."
joan V.
bluffton, south carolina
richard K.
okatie, south carolina
"Al was totally professional. Explained in detail everything he did for the PM visit"
agostino S.
bluffton, south carolina
"Nice men and very kind and knowlegable."
bob S.
bluffton , south carolina
"Your guys were efficient and knew what they were doing"
louis f.
bluffton, south carolina
"Eric and Jayro were very efficient and worked well together. Only issue was one of the copper lines they were given for the install was the incorrect size and they had to get a replacement."
dana A.
hilton head island, south carolina
steve* Q.
hilton head island, south carolina
"On time, said what he was going to do, did it. Full transparency"
ted* M.
saint helena island, south carolina
"Canaan was great. Extremely polite, competent and professional."
cathy O.
bluffton, south carolina
"Paul Rich was excellent"
frank C.
bluffton, south carolina
ned C.
hilton head island, south carolina
louise B.
hilton head, south carolina
theresa* W.
bluffton, south carolina
"On time, polite, knowledgeable"
melvin D.
hilton head island, south carolina
"Polite, did a very good job."
agostino S.
bluffton, south carolina
"nice man easy to deal with explained everthing"
mike F.
hilton head island, south carolina
betty* F.
okatie, south carolina
jean K.
beaufort, south carolina
"Patrick was efficient and professional."
maryellen* M.
beaufort, south carolina
"Canaan was wonderful from when he called to tell me about how long it would take him to get to my house, to calling me upon arrival so I would not miss his arrival, from the moment he entered the house and paid attention to what I was telling him about where the furnace was per where we walking to get to it. When he was inspecting the furnace he did it very carefully and with great organization to his method. The whole time he kept me informed about what he was doing and he also showed me various things I needed to know as he went through his inspection. He also was aware of the historic house he was in and asked questions that were pertinent to it being a much older house with a simple heat only system. I definitely want to have Canaan as my regular tech with any additional help from previous techs who did the installation and follow-up visits at various times. Canaan is definitely enhanced by his previous military experience here in Beaufort and I greatly appreciate and applaud that as my father had similar experiences with his military background. Canaan is a keeper. Wish we could clone him for many businesses could use his talents."
lee C.
hilton head island, south carolina
"Respectful"
rae D.
beaufort, south carolina
ann* S.
hilton head island, south carolina
"On time, thorough and polite."
joseph B.
bluffton, south carolina
"Scheduled service online but did not get confirmation until the last minute, a delay of several hours."
clyde* H.
bluffton, south carolina
"Easy to make appointments in timely manner, techs are professional and friendly."
jim* L.
bluffton, south carolina
nancy K.
beaufort, south carolina
"The technician was very quick and efficient. He was friendly and respectful. I have always had good service."
daniel W.
bluffton, south carolina
"Happy with service performed"
louise B.
hilton head, south carolina
"Ver thorough expectation, with detailed explanations."
james R.
hilton head island, south carolina
daryl H.
st helena island, south carolina
"Tech was thorough and explained what he was doing."
carroll C.
beaufort, south carolina
pam M.
hilton head island, south carolina
"Alfred called right away to give an assessment"
edward* L.
bluffton, south carolina
"We trust John to do an excellent job. He is very knowledgeable and takes pride in his work. He also is a great communicator!"
john & sharon M.
hilton head island, south carolina
"Excellent response time, problem fixed (and explained) pronto."
neal M.
hilton head island, south carolina
jim D.
hardeeville, south carolina
"John is the best. Service is quick and done properly"
shirley C.
hilton head island, south carolina
"Al was very professional - polite and He knew what the problem was, and corrected it. Alfred Robinson is a very good technician."
matthew R.
beaufort, south carolina
"Al was great."
judith* H.
bluffton, south carolina
"They were Both delightful! I thought the unit and ductwork were replaced about 6 years ago? Have no record!"
beverly J.
bluffton, south carolina
"The technicians are always very polite and knowledgeable."
larry G.
beaufort, south carolina
cathy H.
hilton head island, south carolina
"did a thorough inspection and fixed the problem."
nick B.
bluffton, south carolina
thomas G.
denver, north carolina
"John Matitis John has been doing my service work for over 20 years, he is the best,"
john M.
hilton head island, south carolina
bill* B.
hilton head island, south carolina
"Quick and efficient service"
lloyd* B.
hilton head island, south carolina
"Alfred was friendly and explained what he did to fix our non-working ac unit. He did have to make a second visit to finally fix the problem."
robert* I.
bluffton, south carolina
"John M always does an exceptional job"
tom* C.
bluffton, south carolina
"Until the new wiring is in as suggested, I won't know for sure if the unit will run properly. So far, I am satisfied with John Sweet and am confident of his expertise and experience."
jim* L.
bluffton, south carolina
ed P.
okatie, south carolina
robert* L.
hilton head island, south carolina
"Alfred arrived on time and efficiently checked out our systems. He advised what recommendations he had and we agreed to have the needed filters installed."
joan K.
hilton head island, south carolina
"The service person did a thorough job efficiently and had a pleasant demeanor ."
pat H.
hilton head island, south carolina
"Arrives on time, works cleanly and respectfully of property."
kathleen/tim E.
hilton head island, south carolina
scott M.
hilton head island, south carolina
"John was professional and responsive. He really seemed to care about providing good customer service. We had an urgent situation and he worked us into his schedule."
jim P.
hilton head island, south carolina
"The technician showed up at the designated time and solved the issue with my air conditioner quickly and clearly explained what the problem was."
don M.
hilton head, south carolina
"no show"
richard* P.
hilton head island, south carolina
"John Mattis is always very polite, and very aware he is in someone elses house, i.e., he is very respectful of his customers home."
ronald M.
ridgeland, south carolina
"Tech was knowledgeable about the Job"
thomas M.
bluffton, south carolina
"John is reliable any knows our set up."
timothy C.
bluffton, south carolina
"Josh was a very good technician. He answered all my questions and he showed me at my unit just was he was recommending to replace and why."
trish* B.
beaufort, south carolina
micheal* F.
okatie, south carolina
"Technician was hard-working, informative and thorough."
matthew K.
bluffton, south carolina
earle N.
hilton head island, south carolina
"John Mattis is the best. We always ask for him He knows our systems. He does great work. We trust his advice."
jim N.
hilton head island, south carolina
"Fairly responsive to an issue with our system and agreed to cooperate in a potential remedy."
paul H.
bluffton, south carolina
frank Z.
hilton head island, south carolina
"Excellent communication and great service. Chris was the reason we hired Epperson. Valuable asset for Epperson."
nicolle* T.
bluffton, south carolina
"Patrick did an awesome job! Great addition to Service Experts!"
robert* K.
hilton head island, south carolina
"Very knowledgeable and dependsble"
marshell C.
yemassee, south carolina
"The technician was friendly and personable. He was engaged in his work and told me what was happening throughout his visit."
donald C.
sun city, south carolina
ted* M.
saint helena island, south carolina
"Patrick Arrived on time after hours and found & solved problem right away Patrick was very personable and professional"
jack J.
bluffton, south carolina
"Excellent young men they represent your company well"
gary B.
hilton head island, south carolina
"Excellent response time"
ginger M.
bluffton, south carolina
"John is a very honest man & always tells me exactly what the problem is & how best to fix it. He is the kind of person every company should have because you know he is looking out for the customer. This makes me tell people what a great job he does in fixing the problems & he is honest & this is good for your business."
george W.
bluffton, south carolina
timothy B.
marshfield, vermont
"John is very knowledgeable about our HVAC system and does a great job explaining the maintenance of this system"
david* M.
hilton head island, south carolina
"They were prompt, very careful, pleasant and hard working."
james R.
hilton head island, south carolina
"Good response from office staff in setting up appointment on same day and the tech came earlier that expected and resolved the problem quickly."
ed P.
okatie, south carolina
"Joshua was very professional, efficient and thorough. Provided a detailed explanation of services rendered."
pete M.
hilton head island, south carolina
jeff G.
bluffton, south carolina
"adjusted ac appropriately."
james* C.
bluffton, south carolina
"Paul was professional and thorough during the service call"
john S.
beaufort, south carolina
"Techs"
bobby B.
beaufort, south carolina
"They did a good job, identifying my problem and explaining the situation to me. I appreciate their help. Your technician did a great job!"
betty* F.
okatie, south carolina
"Only glitch was that the new filter was not on the truck or in stock and had to be ordered."
nick Z.
bluffton, south carolina
"Canaan was a great technician and very helpful"
nicole H.
bluffton, south carolina
"John was exceptionally courteous, knowledgeable and professional."
larry* V.
bluffton, south carolina
richard H.
hilton head island, south carolina
"Paul was friendly, efficient and professional."
david* S.
bluffton, south carolina
"The technician was knowledgeable, polite, helpful. It was a great experience altogether."
carroll C.
beaufort, south carolina
jim W.
beaufort, south carolina
"Everything was great from the front office staff (Jemelle) to John, the service tech. Everyone was professional and responsive."
john S.
beaufort, south carolina
"Thanks so much for coming the same day I called. Patrick was great!"
gary L.
hardeeville, south carolina
"Paul did an excellent job. Hes very meticulous and efficient."
jacqueline H.
hilton head island, south carolina
"techs were polite and efficient"
jeff* H.
bluffton, south carolina
"John S is very thorough"
richard* P.
hilton head island, south carolina
"John M. represents Epperson very, very well. I always request for him to be the Epperson person doing the servicing of our 3 AC/heating units, and he has never disappointed us!"
deanna A.
hilton head island, south carolina
victoria* B.
beaufort, south carolina
"Patrick arrived promptly and fixed the problem."
don M.
hilton head, south carolina
jack F.
hilton head island, south carolina
"John is always so friendly and and is always professional explaining everything he does"
okatie H.
okatie, south carolina
rick W.
bluffton, south carolina
"John went through the system top to bottom"
vin L.
hardeeville, south carolina
chrissi M.
hilton head island, south carolina
"John arrived in the evening , evaluated and corrected the issue within 20minutes"
elizabeth* F.
hardeeville, south carolina
"Wonderful and thoughtful young man."
kevin L.
saint helena island, south carolina
"We would prefer to have John back again"
jack F.
hilton head island, south carolina
"Very professional kept us updated on our a/c problem ordered replacement part on the spot"
ron* N.
hilton head island, south carolina
"You had to come out on a Sunday. All with no complaints."
noreen I.
bluffton, south carolina
"I'm giving Al a 10 I'm not giving the company a 10"
john R.
saint helena island, south carolina
"Technician was friendly, knowledgeable, and explained what he did and what he found"
earle N.
hilton head island, south carolina
"We discovered the problem at about noon. It was fixed by 5PM on a Sunday! Can't do any better than that"
joan P.
bluffton, south carolina
"Everything was good"
jim W.
bluffton, south carolina
"The technician doing the work in our home was great. Getting this service scheduled was a different story. Communication and scheduling seems to be lacking in your company causing me to reconsider a service agreement and future work. If I leave a message with an employee and never get a call back, it causes serious doubt as to why I choose to do business with your company."
homer D.
bluffton, south carolina
"You kept your promises."
rusell G.
beaufort, south carolina
"Everyone was nice and did their jobs and helped us get cool again. Everything seems to be functioning correctly. Very satisfied."
dwight* B.
hilton head island, south carolina
"Your technical team (Alfred and Nick) was exceptionally competent and professional in every respect."
james R.
hilton head island, south carolina
"Good response from the office and John arrived as scheduled. He checked the problem thermostat as well as the second one and reassured us that everything was ok. Great service."
ed L.
beaufort, south carolina
"Patrick was very efficient and very professional, thanks for helping us out on a late Friday afternoon..."
harry S.
beaufort, south carolina
"Not sure what he came to do. Was under the assumption the inside coils evaporator coils??, and the outside coils were going to be cleaned. Main reason I made an appointment. According to the service report it was a lot of inspecting NO cleaning at all. In the maintenance description I got those coils are to be cleaned I thought."
joel L.
bluffton, south carolina
"On time, through."
jessica O.
hilton head, south carolina
"Techs are very knowledgeable and explains things. Madison, John and the other gentleman were great. (I forgot the gentleman name)"
ned F.
hilton head island, south carolina
"Highly knowledgeable and friendly techs."
mike* C.
sheldon, south carolina
"Timing was essential. They ordered part and installed in just 3 days."
george S.
hilton head, south carolina
"Professional and courteous"
amy C.
pepper pike, ohio
"Ricky was amazing as was the young man working with him. They were polite, professional and skilled."
jim W.
beaufort, south carolina
"Outstanding and professional."
sally W.
hilton head island, south carolina
"Excellent technician. Same day service. Fair price."
robert* K.
hilton head island, south carolina
"Overall results appear to be very good. Long term problem was corrected and continues to work."
richard S.
hilton head island, south carolina
"Canaan Smith was very careful and thorough. We were confident that he is well qualified"
james J.
seabrook, south carolina
"Helpful"
bob W.
bluffton, south carolina
"your technician/s (w/ apprentice) were timely, very polite, apparently proficient and performed the service in a timely manner"
carol* D.
bluffton, south carolina
"The connection error that resulted in the call was cleared but I pointed out to the technician that the system was not yet showing up on the iComfort app. He told me it would come up on its own in a few minutes and, if it didn't, to log out of the app and log back in. After more than 4 hours and logging out and back in, the system is still not communicating. It appears that I'll now need to log another call."
john* K.
hilton head island, south carolina
"Timely and professional"
linda E.
bluffton, south carolina
"Quick response to check the problem and Joshua was friendly and knowledgable."
steve N.
yemessee, south carolina
"I have been using Epperso. For many years in different homes. Always great service."
jacqueline H.
hilton head island, south carolina
sharon J.
hilton head island, south carolina
"Same day service"
william S.
bluffton, south carolina
trish* B.
beaufort, south carolina
"Patrick was the first one to really assess and dig into why my A/C is not working (for a longtime now) properly. Thank you!"
thomas E.
bluffton, south carolina
"John new almost immediately what the problem might be and fixed it. He also fixed some poor seals on the unit and provided me with useful information."
rae D.
beaufort, south carolina
"High cost of labor and refrigerant"
mary C.
hilton head, south carolina
paul L.
hilton head island, south carolina
"They showed up on time, were very courteous and explained all the issues."
robert* K.
hilton head island, south carolina
rick W.
bluffton, south carolina
"Honest answers to my questions, John was on top of the service and gave verbal responses throughout the service ."
beverly J.
bluffton, south carolina
brian R.
bluffton, south carolina
"Technicians are very professional and knowledgeable but did not fix the problem."
helen C.
bluffton, south carolina
"The best service ever....Never ever worry about anything..Always does what it should do..."
lynn* J.
bluffton, south carolina
richard K.
okatie, south carolina
art S.
hilton head island, south carolina
"fast response, expert diagnosis, friendly manner"
andre W.
hilton head island, south carolina
bronwyn* S.
bluffton, south carolina
"Friendly and thorough"
monica* M.
bluffton, south carolina
"Very fast and efficient service. John did a great job."
daniel G.
hilton head island, south carolina
mike* N.
hilton head island, south carolina
"While this last service corrected the issue it was the third try to repair an issue with a brand new unit that wasnt installed correctly. It appears that the installation was done poorly. As such, we have to rate the entire exercise poorly."
rita O.
bluffton, south carolina
"As hot as it was, the technician did a good job."
ray P.
hilton head island, south carolina
"Patrick was our new serviceman and seemed to do a thorough job servicing our system. He sis note that our coolant was a little low but I was taken back when the invoice was for $310.25. I wasn't anticipating that since the system has been operating fine maintaining the temp."
jim R.
beaufort, south carolina
tom* E.
beaufort, south carolina
"Professional and efficient in solving the problem."
vanessa C.
bluffton, south carolina
"Fast service. Friendly people and knowledgeable people"
joe* M.
hilton head island, south carolina
maureen W.
bluffton, south carolina
tony T.
bluffton, south carolina
michael* K.
hilton head island, south carolina
tina B.
beaufort, south carolina
"Professional, knowledgeable and great communication."
danny S.
hiltonhead, south carolina
"Chandler was nice and thorough!!"
tony T.
bluffton, south carolina
ian* P.
bluffton, south carolina
"On time and professional"
tina B.
beaufort, south carolina
"Professional, kind and super helpful. It was very clear that they cared about resolving my issue."
fred G.
bluffton, south carolina
"John Matits has serviced our unit for 10 years. He does an excellent job."
edward S.
beaufort, south carolina
"The technician was at my place order an hour the unit was fixed quickly."
jim N.
hilton head island, south carolina
"We are concerned that a device you all recommended ( sump pump) already requires replacement @ a cost to us."
tom* C.
hilton head island, south carolina
"John is fantastic!"
trish* B.
beaufort, south carolina
janice D.
bluffton, south carolina
"John always is courteous and forthright. He answers my questions and concerns."
jeffrey F.
hilton head island, south carolina
"John Sweet was prompt and knew exactly what the issue was and how to resolve."
jeffrey F.
hilton head island, south carolina
"John Sweet was prompt and knew exactly what the issue was and how to resolve."
matt* M.
beaufort, south carolina
"Canaan replaced the capacitor... everything was great and he did it quick. Great guy"
ron S.
okatie, south carolina
"Timely knowledgeable professional"
john C.
hilton head island, south carolina
"John was thorough, identified the cause, affected repair, and took the time to ensure that the problem had been remedied."
jim W.
beaufort, south carolina
"Patrick Florek is absolutely the Best. He is personable, professional, knowledgeable, and thorough."
jeffrey F.
hilton head island, south carolina
"Promo curteos service"
matt* M.
beaufort, south carolina
"Canaan was friendly, knowledgeable and did the job quickly while sharing some friendly and fun banter. There was a problem found with the capacitor and was fixed the next day. Great service. Thank you."
gregory* C.
bluffton, south carolina
"John was very professional and took care of the issue."
john* K.
hilton head, south carolina
ann* S.
hilton head island, south carolina
"Although I had to wait all afternoon due to a tech accident, when Patrick got here he got the job done fast"
thaddeus P.
hilton head, south carolina
ann N.
hilton head island, south carolina
nick M.
hilton head island, south carolina
brian R.
bluffton, south carolina
"I like the way Canaan talked about the repair. He educated me without acting like a salesman."
rainer K.
hilton head island, south carolina
ned C.
hilton head island, south carolina
"the techs did fine but they did not have the part needed to complete the job. The man did fine but he did not have the part to complete the job. He has set up a temporary unit, but it omly does a couple of rooms. He worked very hard to do all he could but without the part he was unable to get the unit going."
patrick T.
st. helena isalnd, south carolina
"We were not able to fix the issue."
darryl H.
bluffton, south carolina
"Work time was minimal"
juliana D.
hilton head island, south carolina
daniel S.
beaufort, south carolina
sarah* B.
hilton head island, south carolina
ann N.
hilton head island, south carolina
joe B.
hilton head island, south carolina
"Response was fairly quicker a busy time. The technician John was great, knew exactly what needed to be done and our air conditioning was restored."
michael C.
bluffton, south carolina
"Service tech, was very friendly, informative and throo"
arthur* C.
bluffton, south carolina
"Helpful and courteous"
robin C.
hilton head island, south carolina
steven K.
hilton head island, south carolina
"Once the problem was isolated, repair went smoothly"
russ* C.
bluffton, south carolina
"John is always very professional and helpful"
andrew H.
bluffton , south carolina
"He was very through and knew what he was doing."
timothy G.
new york, new york
steve M.
saint helena island, south carolina
"Technician Josh was very detailed when looking for the cause of the problem"
timothy G.
new york, new york
"Although late in the day. Joshua Holliday completed the task 100%"
elaine W.
bluffton, south carolina
"Great service.! Technician explained everything in detail."
john S.
beaufort, south carolina
joan K.
hilton head island, south carolina
"The techs acted in a professional manner and took care of the problem;"
randy* P.
bluffton, south carolina
"The service technician was sent over right away and the problem was resolved and a new part was ordered for the future. I especially appreciate the service since Im away from home and got notified of a system shutdown by the app. Thanks."
james R.
hilton head island, south carolina
"Found the problem a week ago, ordered the part and replaced it today in a timely fashion."
marybeth W.
hilton head island, south carolina
"Canaan was professional, efficient, and polite."
mary W.
hilton head island, south carolina
"Technician arrived when promise and office kept me apprised abd reminded of appointment"
george A.
hilton head island, south carolina
"Prompt,courteous,thorough"
frank* C.
hilton head island, south carolina
patricia* H.
hilton head island, south carolina
"Quick response and quick fix, professional."
kelly* T.
ridgeland, south carolina
"John Sweet was prompt, efficient, well mannered, and thorough."
ron S.
okatie, south carolina
"Fast .. fixed problem"
ann* S.
hilton head island, south carolina
"Professional and quick."
emily P.
bluffton, south carolina
nancy O.
bluffton, south carolina
susan H.
bluffton, south carolina
"John has been taking care of us for years. Always does a great job. Friendly and professional"
judith K.
hilton head island, south carolina
linda* G.
bluffton, south carolina
"They were neat and on time"
lisa M.
bluffton, south carolina
"Technician was very nice and very professional."
joe E.
bluffton, south carolina
"Very professional"
douglas* H.
bluffton, south carolina
"Scott was easy to deal with...polite, professional and knowledgeable."
richard H.
hilton head, south carolina
"John is the best, friendly and professional"
shirley H.
hilton head island, south carolina
"Everything was delivered as promised."
earle N.
hilton head island, south carolina
"John knows us and our systems. We routinely request his services for normal services and emergencies."
shirley C.
hilton head, south carolina
"This was the 3rd time coming back to my house for a problem with my Master Bedroom unit - 2 nd time in a month for the exact same problem - Al is very knowledgeable !!! He did things that werent done in the past service calls - He really knows his stuff - lets hope I didnt jinx myself - But Al is a good technician"
michael S.
bluffton, south carolina
"John Sweet was efficient, knowledgeable and friendly."
ray D.
hilton head island, south carolina
"Reliability, customer focused; friendly and knowledgeable technician"
richard P.
bluffton, south carolina
"John was on time and extremely knowledgeable. He fixed our issue and was honest and efficient. Highly recommended!"
beverly O.
hilton head island, south carolina
james R.
hilton head island, south carolina
"When I called to report the problem, it took the person who answered 3-4 times asking me my name and address before he could find my account. We eventually agreed on an appointment time the next day. The service man arrived on time but had been told that I was having trouble with the heater (not the AC). He found the problem and said he would order the part and the return to fix it. You need to fix the problem with the people answering the phone."
elizabeth* P.
hilton head island, south carolina
"Canaan and Madison were very professional and friendly They did a great job explaining my situation. Keep p the good work"
john M.
hilton head island, south carolina
thelma C.
hilton head island, south carolina
jim* W.
bluffton, south carolina
barbara M.
hilton head island, south carolina
"Madison and John were helpful and supplied lots of good information."
ed P.
okatie, south carolina
"Technician was timely, efficient and thorough"
aleksandr* Z.
hilton head island, south carolina
walter G.
hilton head, south carolina
"Ongoing problem has never been resolved"
mae S.
bluffton, south carolina
"technician was very polite and helpful."
james* C.
bluffton, south carolina
"Service completed as planned"
patrick* S.
hilton head, south carolina
"Thorough, polite and always do everything necessary for maintaining the equipment"
jackie H.
hilton head island, south carolina
roger B.
okatie, south carolina
"John was prompt and, as always, highly professional and knowledgeable."
jennifer* L.
ridgeland, south carolina
"Tech was very friendly and professional! Excellent!"
linda D.
bluffton, south carolina
nancy C.
beaufort, south carolina
"Very informative visit regarding the state of our 12 year old system."
beverly S.
hilton head island, south carolina
"very professional and knowledgable"
vicki-jean P.
bluffton, south carolina
stephen W.
beaufort, south carolina
jill L.
hilton head island, south carolina
"On time and very helpfull"
jill L.
hilton head island, south carolina
"On time and very helpfull"
burt* P.
okatie, south carolina
"Josh Holiday was highly professional, polite and obviously very knowledgeable. You are fortunate to have someone of his caliber representing Epperson."
peggi* M.
hilton head island, south carolina
"Friendly, on time, seem to be thorough, communicate well."
earle N.
hilton head island, south carolina
"Solved our emergency . Gave advice to help future incidents. Came out on Sunday evening."
rayshawn C.
hardeeville, south carolina
justin* B.
hilton head, south carolina
kaaren* R.
hilton head island, south carolina
robert* I.
bluffton, south carolina
"John always does a professional job and Chandler his assist was professional and friendly as well"
robert L.
bluffton, south carolina
"On time good work fast"
jim* S.
hilton head island, south carolina
"Y'all attempted to rip me off and take advantage of my situation."
arthur* T.
sun city, south carolina
"06/06/23 Called re: Black soot coming out of Kitchen and bath ducts. Epperson Service sent me a notice that Justin Gresenz was coming. He did not show up after 3 + hours. I called Epperson again. Later he called and I Spoke with him on phone. He claimed there was some sort of mix up. He said he would come the next day June 7th. Never showed up. I called him and he said he will try to get here when he gets back to work. He was not working that day. Took his dog to a vet. Said he would be in touch and wanted to inspect the problem. Never heard from him again."
steven* B.
seabrook, south carolina
linda S.
bluffton, south carolina
"Service was done in reasonable time span. Service agent was helpful with questions and knowledgeable and considerate."
lynn* P.
hilton head, south carolina
michael S.
bluffton, south carolina
gerald* G.
bluffton, south carolina
"I dont think it should take 5 visits to figure out that the fan motor was not working."
nicolle* T.
bluffton, south carolina
"John Matits is AWESOME! He is very attentive and responsive."
stacy L.
belmont, north carolina
"The key was broken off by the technician which unfortunately will delay other scheduled workers this week. Also the company did not immediately offer to pay for a locksmith but only agreed after asked."
bradley T.
hilton head island, south carolina
"Very friendly and answered our questions and explained what we wanted."
david P.
hilton head island, south carolina
"John is always on time, pleasant, knowledgeable and provides us with information on exactly what is being done. John will always be our "Go-to" technician."
ed P.
okatie, south carolina
"Bobby came prepared, worked efficiently and hopefully effectively on a cooling issue that has been ongoing for several months"
jennifer Z.
bluffton, south carolina
"Josh was professional and answered any questions I had. Took more time inspecting the system than my previous service"
palmetto C.
hilton head, south carolina
"Very Professional"
tom* F.
bluffton, south carolina
"John & associate did a great job checking out everything, explaining as they went through all of it"
robert K.
hilton head island, south carolina
anne N.
hilton head island, south carolina
ann C.
beaufort, south carolina
okatie H.
okatie, south carolina
sam* W.
beaufort, south carolina
"Good professional service"
gail* J.
hilton head island, south carolina
edward C.
hilton head island, south carolina
"Tech. came on time. Did their job in 20 minutes and left."
harry S.
bluffton, south carolina
"John does excellent job"
leon P.
bluffton, south carolina
"The technition The customer service representative took the time to check out the system, made sure everything was working properly. He was a very pleasant gentleman. In addition he also fixed my wifi and showed me what to do if it happend again"
george* L.
hilton head island, south carolina
jeoffrey* D.
bluffton, south carolina
robert* K.
hilton head, south carolina
fred B.
callawassie, south carolina
"responsive with our needs and did a great job on new installation."
carolyn M.
bluffton, south carolina
"Professional technician"
victoria* B.
beaufort, south carolina
"Very prompt and I hope thorough."
jeff* W.
bluffton, south carolina
"Bobby is very efficient and friendly. I can tell that he cares about his job and cares about his customers."
robert K.
hilton head island, south carolina
tracy* B.
hilton head island, south carolina
"Kind and informative"
dennis* L.
hilton head island, south carolina
"On time, fast professiomal service"
don M.
hilton head, south carolina
"Timely and knowledgeable"
juliana* D.
hilton head, south carolina
richard P.
hilton head island, south carolina
"Josh was fantastic and it went quickly and efficiently!"
elizabeth* F.
hardeeville, south carolina
"You always send the nicest technicians."
scott B.
bluffton, south carolina
"Very thorough and knowledgeable. They made it easy for me to understand the testing and diagnostics"
elizabeth K.
bluffton, south carolina
"Let me know all details of tune up"
susan H.
bluffton, south carolina
"Your reply to our service request was prompt and our favorite tech, who we always request, was the one who showed up within 2 hours of our original request."
david K.
bluffton, south carolina
"The service technician was personable and answered my questions satisfactorily."
tressa K.
bluffton, south carolina
allan W.
bluffton, south carolina